School customer service is more than answering phone calls or resolving in-person concerns. It’s about providing a seamless, accessible, and user-friendly experience for parents, students, and the community—and much of that experience happens online. Schools that...
What Teachers Wish Parents Would Do in Preparing Students
Okay, so this blog post isn’t targeting school administrators, my typical target audience. However, I thought the topic was so interesting that maybe schools could find ways to incorporate this kind of information into their websites. For example, it might make an...
Why Use Online Forms on Your School Website
Let’s begin at the beginning. What is an online website form? Let’s say you have a prospective student (or their parents) who might be interested in enrolling. You’d love to convince them you are the right fit, but you can’t do that without...
Top 24 Websites for School Students that Actually Look Great!
Educational websites for students and parents A seemingly infinite number of websites are available for learning. Teachers know how difficult it is to find online materials that pique students’ interests and improve their skills. Plus, the best websites have...
School customer service matters…especially those initial interactions
Okay, you are a school administrator and schools are serious business, right? Professional and no-nonsense? Well, I agree with the professional part, but I think some schools (whether it is established by the school culture, the HR department hiring policies, or maybe...
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