(Cue the confetti cannons—this is the grand finale!) Why Part 3 Exists If Part 1 and Part 2 explained what terrific service looks like, Part 3 shows how to teach it, practice it, and keep it pulsing through your halls long after the kick-off workshop. Because the best...
(If you skipped Part 1, hit pause and read it first—your future self will thank you. We’ll be right here when you’re done.) Why Part 2 Matters Great school customer service training doesn’t stop at catchy greetings and mission statements. Today we’re sharpening the...
Why “school customer service” is your new super-power Parents, students, staff, and community partners judge your school long before anyone sets foot on campus. A snappy email reply, a friendly “How can I help?” at the front desk, or a quick website update can build...
In the world of education, communication is everything. Whether it’s a parent checking on enrollment requirements, a student looking for the bell schedule, or a teacher needing quick access to a district policy, the flow of information can make or break the user...
School customer service is more than answering phone calls or resolving in-person concerns. It’s about providing a seamless, accessible, and user-friendly experience for parents, students, and the community—and much of that experience happens online. Schools that...
