Communication! It’s All About Customer Service

Communication! It’s All About Customer Service

Communication is the bedrock of customer service. Good customer service requires effective communications, and that requires listening to your customers’ needs as well as communicating your own. K–12 schools are far from exempt from this expectation. If...
4 School Communication Goals for the New Year

4 School Communication Goals for the New Year

New Year, Improved School Communication Strategy With the school year and Covid-19 behind us (thank goodness), it is time to address some of the issues left in its wake. For one thing, many schools have seen decreased enrollments, and since your sustainability is...
20 Tips to Create Amazing Customer Service at Your School

20 Tips to Create Amazing Customer Service at Your School

We can all agree that customer service is a part of K–12 education these days. In fact, there isn’t any sector in which customer service isn’t an expectation if the company or organization expects to remain relevant (or in business). Admittedly, the type of customer...