Communication! It’s All About Customer Service

Communication! It’s All About Customer Service

Communication is the bedrock of customer service. Good customer service requires effective communications, and that requires listening to your customers’ needs as well as communicating your own. K–12 schools are far from exempt from this expectation. If...
20 Tips to Create Amazing Customer Service at Your School

20 Tips to Create Amazing Customer Service at Your School

We can all agree that customer service is a part of K–12 education these days. In fact, there isn’t any sector in which customer service isn’t an expectation if the company or organization expects to remain relevant (or in business). Admittedly, the type of customer...