I thought about titling this blog, Communicating with “Bad Moms.” If you haven’t had an opportunity to see the Bad Moms movies, actress Mila Kunis plays a mother, Amy, whose perfect life falls apart. Overwhelmed, she brings store-bought donuts instead of homemade...
School Board Members: How to Help Your School SucceedWhat happens when school governing boards value communication
A school’s governing board is not only responsible for approving the school’s vision and goals; it also holds the district leaders accountable for the results. Some common school board responsibilities are to: set and support the vision and goals for the school...
What is poor customer service costing your school?
Many schools across the U.S. are experiencing the hard-hitting reality of declining K–12 enrollment. These declines are triggered by falling birth rates (only two states in the U.S. have birth rates above replacement levels), lots of school choice options,...
Digital Citizenship: 2 Guiding Principles to Help School Leaders Face Technology StrugglesTechnology in Our Schools—Uncharted Waters
In your school, are personal devices such as smartphones and personal laptops promoting or hindering the educational environment? In February 2018, the Education Week Research Center surveyed 500 school leaders. One alarming statistic surfaced from the...
When Tragedy Strikes at Your SchoolSteps to Prepare for School Crisis Communication
It’s the kind of news we never want to hear—a tragedy has struck. Unfortunately, in our world today, the news media daily reports the reality of violence, accidents, and death, and our schools are not immune. A few years ago, I sat in a large audience in Arizona...
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