(If you skipped Part 1, hit pause and read it first—your future self will thank you. We’ll be right here when you’re done.) Why Part 2 Matters Great school customer service training doesn’t stop at catchy greetings and mission statements. Today we’re sharpening the...
School customer service is more than answering phone calls or resolving in-person concerns. It’s about providing a seamless, accessible, and user-friendly experience for parents, students, and the community—and much of that experience happens online. Schools that...
The concept of school choice has gained significant momentum in recent years, reshaping the educational landscape. It introduces a competitive dynamic, urging schools to adapt and innovate to attract students. However, this competition must remain ethical,...
As a baby boomer, I see the world differently than my children and grandchildren, especially regarding the importance of cell phone usage. When I was a kid, we played outside, walked to school, visited friends, and attended school activities without constant contact...
Over the past couple of years, podcasting has turned into an incredibly popular hobby as well as an effective marketing tool for many businesses. Most teachers use educational podcasts as a great tool to engage students and improve the quality of education. At the...
