If you are like many of the school administrators we speak with, you know your website is a critical tool in your communications toolbox. But, most schools don’t have staff on hand to manage communications and public relations. They simply can’t afford it. So, how do you effectively and affordably manage these critical tasks? Consider getting some help by experts trained to manage school websites. Your school staff is busy and often lacks the skill sets to maintain the level of communication that an effective website requires.
Not just the design—the day-to-day grunt work too!
Most schools outsource the design of their school’s websites. Very few schools have the skill sets among their staff members to get a professionally designed school website with effective layout and navigation. But, there are content management systems that provide templates and editing software to use. Sometimes these are sufficient. (Though sometimes they are ineffective or cookie-cutter and don’t brand your school the way you want and provide the image you need.) But very few supply you with the staff to keep your site current, professional, and informative on a day-to-day basis, which is what really matters, right? Consider another option: you can let School Webmasters become your trained staff of professional webmasters for as low as only $189 a month.
If you can’t do that, then let me help you create a process that replicates what we do to help our clients maintain current and effective websites.
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To get your school website and keep it at a high level of usefulness, you must put processes and ongoing training in place so that everyone involved is on the same page. This is often the unrecognized expense of maintaining your own school website—because to do the job right, the training is ongoing.
- Develop your school’s website style guide (the rules anyone who has access to making updates will follow). Be specific, from grammar, spelling, and punctuation rules to tone of voice and font usage.
- Determine color choices, and stick with them throughout the site. Don’t let individuals change “their” page to reflect their own interest, but always maintain the integrity of the site’s overall design and the brand image you desire for your school. Be consistent—insist on it.
- Train, inform, check their work, and do it all again. We do this by providing monthly PR tips to anyone who might want to submit information for the website. We also provide ongoing training and quality control for those who are trained to do updates, something you will also want to include as part of your process.
- Create an easy procedure for collecting information from staff, and then reward their contributions. It is the only way to keep your site vibrant, current, and informative and to turn it into the public relations tool it should be.
But, please beware those hidden costs of the do-it-yourself website.
School districts are forever trying to trim their budgets. When looking to tighten the budget purse straps, many administrators believe that creating and maintaining the school website would be a perfect project for a knowledgeable computer teacher to do during his or her prep time. Or the job makes the to-do list of the district IT department. While delegating an in-house employee to the project may seem like immediate savings, there are many hidden expenses that can end up costing your district more than you imagined.
Here are a few:
#1: Time away from mission-critical tasks
Placing the responsibility of the district’s (or school’s) website onto employees keeps them away from the jobs they were originally hired to do. An effective school website takes time to build, write, and layout, which are only a few of the actions necessary for the site to be functional. For teachers who may be delegated this responsibility, it means time away from lesson planning and preparation, and time away from their class. Teachers are hired to teach our students, a time-consuming responsibility in itself. Robbing students of their rightful teacher time is the biggest expense imaginable.
Likewise, IT directors have vital roles in a school. Making sure the computer systems are operating properly and software is running efficiently, installing programs and firewalls to keep students in safe places on the internet, and handling technology emergencies are just some of the daily responsibilities.
Let’s be honest—when overworked teachers and IT directors get saddled with the school or district website, unless they let their mission-critical work suffer, maintaining the website will go to the bottom of the to-do list. Many times it will never even make the radar.
Similar to #1 is the hidden cost of delegating to overworked staff
Those who have worked inside any school system will tell you that most people are overworked and underpaid. You hear people speak of public school as a “noble profession.” There are many requirements and not a lot of recognition, monetary or otherwise. Many times the goals of an administration are not understood by the faculty and staff, viewing them as more requirements, more forms to fill out, more hoops to jump through, and no time in which to do them.
Delegating a sizable project—such as website maintenance—to an already overworked employee is likely to lead to employee discontent. Maintaining a positive work environment for teachers and staff is key to having a highly performing school, and when employees feel used, the entire dynamics of the school environment suffers. If an unhappy employee is now responsible for the school or district website, it’s a pretty good bet that employee won’t devote his or her personal best to the project, leading to a less-than-effective website.
Taking these factors into consideration, it’s easy to see that while it may appear to save your school or district money upfront, a website created in-house has unforeseen costs. If your school or district really wants to make their website a priority, hiring School Webmasters is the easiest and best solution. We already have the experts. We already have the time. It’s what we do. It's ALL we do.