It’s summer. Are you enjoying the quiet hallways, catching up on paperwork, and working on your summer maintenance? Taking time off for some outdoor adventures on your bucket list? I recently hiked to Havasupai in Northern Arizona with my family. We were short...
From Good to Great: School Customer ServiceHow to improve your school customer service
Who could forget Seinfeld’s 1995 version of “the Soup Nazi”? He served the best soup on the planet. So good that his customers had to follow his ordering procedure (step into the store, move to the right side, proceed directly to the counter, order without comment,...
How a Website Can Help a Struggling School
In July 2016 the New York Times reported on the progress of struggling local schools. This is how they described the situation faced by schools throughout the area: “At one troubled Brooklyn high school, the principal stepped down this month—after clashing...
Does Your School Website Help You Become a School of Choice?
School choice and the many possible options available to K12 education have created an environment of competition that was nonexistent even a decade ago. As incoming parents, the Millennial (1981-1998) and Centennial (1998-2014) generations will demand even greater...
10 Web Design Trends for School Websites
Website design trends come and go. But, schools don’t typically do a complete website redesign to reflect fads, simply because of the complexity and expense involved. However, some trends are not simply a fad and are moving from trend status to best practices status....