(If you skipped Part 1, hit pause and read it first—your future self will thank you. We’ll be right here when you’re done.) Why Part 2 Matters Great school customer service training doesn’t stop at catchy greetings and mission statements. Today we’re sharpening the...
Why “school customer service” is your new super-power Parents, students, staff, and community partners judge your school long before anyone sets foot on campus. A snappy email reply, a friendly “How can I help?” at the front desk, or a quick website update can build...
In the world of education, communication is everything. Whether it’s a parent checking on enrollment requirements, a student looking for the bell schedule, or a teacher needing quick access to a district policy, the flow of information can make or break the user...
Ever clicked on a broken link and felt that pang of frustration, like biting into a cookie expecting chocolate chips and getting raisins instead? (Sorry, raisin fans!) Or did you spot a glaring typo on an otherwise awesome website and wonder if anyone else noticed?...
Creating a school website is more than just piecing together pages online; it’s about telling your school’s story in a professional, user-friendly, and visually compelling way. At School Webmasters, we’ve been perfecting the art and science of school website...
In our last article, we discussed the importance of storytelling to improve your school’s reputation, public relations, branding, and possibly even your enrollment. Let’s build on that information now with five lessons to improve your storytelling. Lesson 1: Why we...
